FAQs

Our main address is currently located in Taipei, Taiwan. Our staff is a sum of talent that works on Blockchain Financial from within the United States and remotely from other locations spread across the planet. Our servers are located in multiple…
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Yes. Our wallet servers are located across several providers. Every server has restricted communications, processes are jailed into their own user space and our website server is constantly monitored against break in attempts...
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Blockchain Financial is a hub for cryptocurrency enthusiasts, website owners and businesses that want to integrate crypto-related activities in their core...
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Warning: we don't send personal messages

If you receive an SMS or a message from Telegram, Twitter, Facebook, etc. from someone saying anything about your account in BCF (compromised, hacked, requiring personal info, etc), it's a lie.

We only contact our users through our helpdesk system and using a specific email address: support@blockchainfinancial.com.
If we need to contact you by email, you'll be told in advance over a ticket and our agent's contact info will be provided.

Protect yourself and help us protecting your personal details by reporting to us over our support system when you're contacted outside of our scope before giving details to the suspect.